ULTRA REWARDS TERMS & CONDITIONS
1. Program Modifications & Termination
Ultra reserves the right to modify or terminate the Ultra Rewards program with 30 days' advance notice to participants.
In the event of program termination, any accumulated Aces may be forfeited without compensation.
2. Earning & Redeeming Aces
Aces do not expire.
Aces may only be redeemed at the issuing Ultra location.
Aces can only be redeemed for eligible products and services as defined in Ultra's official redemption list.
3. No Cash Value & Transferability
Aces have no cash value and may not be redeemed for cash or refunded.
Aces and tier benefits are non-transferable.
4. Eligibility
Participants must be at least 18 years of age. Minors may participate with a signed consent letter from a parent or legal guardian.
The program is open to all Ultra customers.
5. Fraud & Abuse
Ultra reserves the right to suspend or terminate any participant’s account if fraud, abuse, or manipulation of the program is suspected.
Ultra retains sole discretion in determining whether a violation has occurred.
6. Privacy & Data Use
Participation in Ultra Rewards is subject to Ultra’s Privacy Policy.
Participant data will be used for internal purposes only and will not be shared with third parties.
7. Dispute Resolution & Jurisdiction
Any disputes arising from participation in Ultra Rewards will be resolved through binding arbitration, preceded by a 10-day informal resolution period.
The exclusive jurisdiction for legal matters is Miami-Dade County, Florida.
8. Taxes
Ultra will issue IRS Form 1099s to any participant receiving over $600 in rewards in a calendar year.
Participants are responsible for reporting and paying any applicable taxes resulting from their participation in the program.
9. Accessibility
Ultra is committed to ensuring that the Ultra Rewards app and web interfaces comply with ADA and WCAG 2.1 accessibility standards.