1. Program Modifications & Termination 

• Ultra reserves the right to modify or terminate the Ultra Rewards program with 30 days' advance notice to participants.

•  In the event of program termination, any accumulated Aces may be forfeited without compensation. 

2. Earning & Redeeming Aces 

• Aces do not expire. 

• Aces may only be redeemed at the issuing Ultra location. 

• Aces can only be redeemed for eligible products and services as defined in Ultra's official redemption list. 

3. No Cash Value & Transferability 

• Aces have no cash value and may not be redeemed for cash or refunded. 

• Aces and tier benefits are non-transferable. 

4. Eligibility 

• Participants must be at least 18 years of age. Minors may participate with a signed consent letter from a parent or legal guardian. 

• The program is open to all Ultra customers. 

5. Fraud & Abuse 

• Ultra reserves the right to suspend or terminate any participant’s account if fraud, abuse, or manipulation of the program is suspected. 

• Ultra retains sole discretion in determining whether a violation has occurred. 

6. Privacy & Data Use 

• Participation in Ultra Rewards is subject to Ultra’s Privacy Policy. 

• Participant data will be used for internal purposes only and will not be shared with third parties. 

7. Dispute Resolution & Jurisdiction 

• Any disputes arising from participation in Ultra Rewards will be resolved through binding arbitration, preceded by a 10-day informal resolution period. 

• The exclusive jurisdiction for legal matters is Miami-Dade County, Florida. 

8. Taxes 

• Ultra will issue IRS Form 1099s to any participant receiving over $600 in rewards in a calendar year. 

• Participants are responsible for reporting and paying any applicable taxes resulting from their participation in the program. 

9. Accessibility 

• Ultra is committed to ensuring that the Ultra Rewards app and web interfaces comply with ADA and WCAG 2.1 accessibility standards.